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Frequently asked questions
How fast will this bouquet be delivered?
Orders placed before 15:00 Bucharest time can still be delivered the same day, across Bucharest and Ilfov, seven days a week — including Sunday. Our florists need about 3 hours to arrange them and get them to the address, so the windows offered for today are only the ones we can actually make. After 15:00, the earliest date is tomorrow.
Can I order from abroad for someone in Bucharest?
Yes. Pay securely with Apple Pay, Google Pay, or a card. Prices are displayed in the currency shown at the top of the page, and your card is charged in that currency. We deliver locally and send you a free photo of the bouquet before it goes out.
What if some flowers are unavailable?
Our designers substitute with similar flowers of equal or higher value, keeping the overall look. We always notify you before making changes.
How long will the flowers stay fresh?
We guarantee 5–7 days of freshness when the included care instructions are followed. If the bouquet wilts inside that window, send us a photo and we replace it.
Can I choose the exact delivery date and time?
Yes. Pick the date and time window on this page before adding to your cart, then add the recipient's name, phone number, and access details—building, staircase, floor, and intercom. All of this travels with the order and is shown to you again in the cart and at checkout, so nothing depends on someone reading a note.
Do you deliver on Sundays?
Yes. Our shop counter in Obor is closed on Sundays, but deliveries run every day of the week, during the same hours and with the same 15:00 cut-off.
What happens if nobody is home?
Our courier calls the recipient before arriving. If they cannot answer, we call you, keep the bouquet in water at the shop, and redeliver it the same day or the next morning at no extra cost. You can also ask us to leave it at reception or with the concierge.
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