About Us – The Bloom Room Flowers Bucharest
Flower Delivery in Bucharest
Order fresh bouquets with fast delivery in 2–3 hours! Service available 7 days a week, with secure payments and free photo confirmation.
Delivery in 2–3 Hours
95% of orders delivered quickly
Fresh Flowers
Free photo confirmation
Free Delivery
For orders over 500 lei
📅 Our Delivery Schedule
At The Bloom Room, we deliver fresh flowers every day of the week because we know special moments can’t wait!
🕐 Standard Delivery
- Monday–Thursday: 10:00 - 19:00
- Friday–Saturday: 10:00 - 18:00
- Sunday: By special arrangement only
🌙 Special 24/7 Delivery
- Available through advance scheduling
- Order at least 36 hours in advance
- Perfect for romantic surprises or special events
- Different rates from standard delivery
⏰ How Long Does Delivery Take?
📈Over 95% of orders are delivered within 2–3 hours of order confirmation!
Factors that may affect delivery time:
- Very busy days: the delivery time may be slightly extended
- Complex special bouquets: require more preparation time
- Deliveries to more distant areas: from Ilfov or the outskirts of Bucharest
🗓️ Schedule Delivery
It doesn’t have to be today! You can schedule your delivery:
- Choose your preferred day and a convenient time slot
- We accept orders placed up to one month in advance
- Share your preferences with our manager
⚠️ Force Majeure Clause: In the event of unforeseen circumstances (extreme weather conditions, road closures, etc.) that affect the quality of the flowers, we may reschedule the delivery, offer store pickup, or credit the amount toward future orders.
🚗 How We Deliver Your Flowers
👨💼 Our Couriers
The flowers are delivered personally into the recipient’s hands by our professional team.
🤝 Our Partners
In certain situations, we work with Uber or Bolt. You will be informed about the delivery method when your order is confirmed.
📞 “No-Contact” Delivery
Upon request, we can leave the bouquet at the door or reception desk and notify the recipient by phone.
📸 Free Photo Confirmation
For your peace of mind, upon request we can send you a photo of the completed bouquet/arrangement before dispatch. This way, you can see exactly what your loved one will receive!
💰 Delivery Costs
For orders over 500 lei in Bucharest
Standard Rates:
- In Bucharest: 20–120 lei (depending on sector and distance)
- In Ilfov: cost calculated based on distance and time
- Special delivery: different rates from the standard ones
💳 Payment Methods:
- Online when placing the order (fastest)
- Split payment link
- Cash or card upon delivery
- For payments in foreign currency—the day's exchange rate
📋 Deposit: Some orders require an advance payment of 40–100% of the total value (including delivery).
📍 Delivery Address Information
For a smooth delivery, please complete all details:
📝 Required Information:
- Street and house/building number
- Sector (for Bucharest)
- Building, entrance, floor, apartment (if applicable)
- Recipient's name
- Phone number
🗺️ Make Delivery Easier:
- You can send a Google Maps link
- Or screenshots showing the exact address
- Mention important landmarks
🛡️ Safety and Privacy
🔐 Payment Security
Payment details are processed through a certified gateway—we do not store your card information.
🤫 Privacy
- Surprise gifts: we do not reveal who sent them—we keep the surprise intact! 😉
- Data protection: we respect your right to privacy
- We do not share personal data with third parties
- The data is used only to fulfill the order
- The courier contacts the recipient only regarding the address or to confirm their presence
🔄 Flower Replacement Policy
If certain flowers are out of season or temporarily unavailable:
- We replace them with flowers equivalent in value and quality
- We preserve the color palette and the bouquet’s style
- The manager always contacts you before making any replacement
- We offer you the most suitable alternative
🎨 Note About Colors: The colors in the photos on the website may differ slightly from reality due to display settings. Photos of our flowers are minimally processed to represent the actual colors as accurately as possible.
⚠️ Important Information to Remember
📍 Changing the Address
We do not change the address after the order has been confirmed and accepted. Delivery is made exclusively to the address specified in the order.
- For changes, contact the manager via WhatsApp or phone: +40 728 786 551
- We accept minor corrections (maximum 1–1.5 km from the original address)
📅 Rescheduling Delivery
If the recipient cannot receive the bouquet on the scheduled day, the manager will coordinate a new delivery date with the sender or recipient.
❌ Cancellations and Refunds
- If the recipient does not collect the order after one or more attempts, we reserve the right to cancel the order without a refund
- Cancellation of prepaid/reserved orders—the deposit covers organizational expenses and is non-refundable
- Under applicable law, perishable products cannot be returned
🏪 Alternative: Store Pickup (FREE)
You can pick up your order free of charge from our store:
📍 The Bloom Room - Store Location
Address: Șos. Ștefan cel Mare 234, Bl. 77, Sc. C, Ground Floor
Sector 2, Bucharest (near Obor metro station)
📞 Order Now or Contact Us
Our team is ready to provide you with the best flower delivery service in Bucharest!
⚡ Quick facts — everything at a glance
Why order from us
7-Day Freshness
Guaranteed, or we’ll replace the bouquet for free
Photo Confirmation
See your bouquet before it ships — on request
2–4-hour Express Delivery
95% of orders delivered within 2–3 hours
Free Card & Message
Add a personal note at checkout, on us
Delivery FAQ
How fast do you deliver flowers in Bucharest?
95% of orders are delivered within 2–3 hours of confirmation; we promise 2–4 hours. Order before 5:00 PM for same-day delivery. Standard delivery windows: Mon–Fri 10:00–19:00, Sat 10:00–18:00, Sunday by appointment.
How much does flower delivery cost in Bucharest?
From 20 lei depending on the zone and distance; free around our Obor shop and FREE city-wide for orders over 500 lei. Ilfov County is calculated by distance.
Can I order from abroad for someone in Bucharest?
Yes — most of our customers order from the US, UK, and EU. Pay in your currency with Apple Pay, Google Pay, or card, and we deliver locally with photo confirmation upon request. Support is available daily from 8:00–21:00 on WhatsApp: +40 728 786 551.
Can I schedule a delivery for a future date or at night?
Yes — pick any date up to one month ahead and a convenient time slot. 24/7 special deliveries (e.g. midnight surprises) are available by appointment with at least 36 hours notice.
Will the sender remain anonymous? Is it a surprise?
We never reveal who is sending unless you want us to. The courier contacts the recipient only to confirm the address or presence — the surprise stays intact.
Can I pick up my order from the store?
Yes, in-store pickup is free: Șoseaua Ștefan cel Mare 234, Bl. 77, Sc. C, Sector 2, Bucharest — next to Obor metro station. Mon–Fri 10:00–19:00, Sat 10:00–18:00.
What if some flowers are unavailable or the address changes?
Unavailable flowers are replaced with equivalent value and style — we always contact you first. The delivery address cannot be changed after confirmation (minor corrections up to ~1.5 km are accepted); contact us on WhatsApp for changes. As perishable goods, fresh flowers are non-returnable by law.
Online support from 8:00 AM to 9:00 PM